Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Turkey

Good morning, we are traveling to Turkey this month and wondering what is the best options for using our phone at the hotel (the Wi-fi at the hotel is a bit hit or miss !)ThanksKenny

Resolved! New Tablet Refresh Order Issues

So, I decided last week to treat myself to a new Samsung Galaxy Tab S3 9.7 on a Refresh Tariff. 1st problem was I ordered Thursday Evening and paid extra for a Saturday delivery to my home. Of course UKMail had some sort of delay which meant they fai...

data and battery lose over night

battery lose over night from 100% to 9% happened on may 23rd and the same no june 23ed and27th also lostcalander data history from june the 10th .[all work and inportante dates lost] june the 10th went last night.[i think it might be microsoft.]

Resolved! Tablets

Now we know that o2 phones can be unlocked for free does this apply to tablets aswell?

Resolved! WiFi/4G Calling on Pixel 2/OnePlus 5T?

Are O2 WiFi Calling and 4G Calling supported on the Google Pixel 2 and OnePlus 5T? According to the page at https://www.o2.co.uk/connectivity/wifi-and-4g-calling - "Many" of your devices are supported. The pop-up dialogue box only cites handsets from...

travelling NZ

Hi I'm in New Zealand having set up a bolt on in the UK. Due to my bank card being stopped in Error I've had to make many phone calls to my bank running up a large bill. Now 02 have cut of my services because I can't pay it because I have no Bank car...

Resolved! IMEI barring

Do o2 ban imei and blacklist handsets for non payment of bills? I'm about to buy a handset and I'm worried it will get blocked if bills fail to be paid by previous owner !

Resolved! sim card

if i change my phone will o2 send me a different sim for my new phone free of charge?.

Resolved! calling uk mobile in germany from uk

Hi, want to call my daughter's O2 mobile whilst she is in germany from my O2 mobile in uk. She can cal me but when i call her i get a german message saying cant contact. Have asked customer service and they suggest network reset but this does not wor...

Resolved! no sim no service

hi, my phone is saying no sim no service, which is weird as i've had it two years and nothing's changed!! anyone have any ideas? its not even as if i can get the back off itt to mess around with it...i'm the least tecchy person in the world!!!million...

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