- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on
20-05-2019
04:29
- last edited on
20-05-2019
07:59
by
DanielPA
I'm struggling to pay the rest of my bill I dont get paid until 10 june
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on
20-05-2019
04:45
- last edited on
20-05-2019
07:59
by
DanielPA
@jbill As you're having problems paying you need to speak to customer service as soon as possible. They may be able to arrange a payment plan, but it will most likely involve the curtailment of your phone usage until you can pay your bill in full. https://www.o2.co.uk/contactus
Do not rely on Live Chat. Speak to someone. Best time to call is 8-8.30 am to avoid long wait times. If you cannot call from your phone, you can call on any phone on 0800 032 1402.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on
20-05-2019
04:45
- last edited on
20-05-2019
07:59
by
DanielPA
@jbill As you're having problems paying you need to speak to customer service as soon as possible. They may be able to arrange a payment plan, but it will most likely involve the curtailment of your phone usage until you can pay your bill in full. https://www.o2.co.uk/contactus
Do not rely on Live Chat. Speak to someone. Best time to call is 8-8.30 am to avoid long wait times. If you cannot call from your phone, you can call on any phone on 0800 032 1402.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on
20-05-2019
07:19
- last edited on
20-05-2019
07:59
by
DanielPA
O2 will restrict your phone service until the bill is paid in full but if you don’t manage to pay they will put a default on your credit score
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 21-05-2019 14:02
Hi @jbill, it'd be great if you could let us know how you get on with this - did you get a chance to talk to the someone yet? The info above should help but please, if you need anyhting else, give us a shout
to the Community!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 23-05-2019 22:20
- 152427 Posts
- 651 Topics
- 29095 Solutions
on 23-05-2019 22:22
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 23-05-2019 22:22
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

