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I'm struggling to pay the rest of my bill

jbill
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I'm struggling to pay the rest of my bill I dont get paid until 10 june

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Bambino
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@jbill  As you're having problems paying you need to speak to customer service as soon as possible. They may be able to arrange a payment plan, but it will most likely involve the curtailment of your phone usage until you can pay your bill in full. https://www.o2.co.uk/contactus 

Do not rely on Live Chat. Speak to someone. Best time to call is 8-8.30 am to avoid long wait times. If you cannot call from your phone, you can call on any phone on 0800 032 1402. 

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
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@jbill  As you're having problems paying you need to speak to customer service as soon as possible. They may be able to arrange a payment plan, but it will most likely involve the curtailment of your phone usage until you can pay your bill in full. https://www.o2.co.uk/contactus 

Do not rely on Live Chat. Speak to someone. Best time to call is 8-8.30 am to avoid long wait times. If you cannot call from your phone, you can call on any phone on 0800 032 1402. 

I DO NOT WORK FOR O2



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Anonymous
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O2 will restrict your phone service until the bill is paid in full but if you don’t manage to pay they will put a default on your credit score

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EmilieT
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Hi @jbill, it'd be great if you could let us know how you get on with this - did you get a chance to talk to the someone yet? The info above should help but please, if you need anyhting else, give us a shout slight_smile

 

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jbill
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I contacted them but the process is slow I got a message saying my services will be restricted they should give an email address so we can contact them that way I get paid on the 10th June theres nothing I can do about that
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MI5
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Can you borrow off someone to pay it sooner?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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