Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 258828 Views
  • 2 replies
  • 2 kudos

Resolved! Cancelling my sim only contract

Hi there, I have read alot of threads regarding cancelling my contract and am completely confused now.I wish to terminate my 'sim only' contract, how do I go about this please. My contract renewel date says 01/05/18. Regards MRDT

MrDT by Level 1: Joiner
  • 896 Views
  • 2 replies
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New Ipad Pro - still waiting but I've been charged

Is anyone still waiting for their new Ipad pro?I orderede mine on 4th Nov and said delivery would be in more than 4 weeksI have just been billed from the 1st Dec for the device and this months data, with no sign of my new ipad. Im struggling on the p...

Reebo_79 by Level 1: Joiner
  • 862 Views
  • 3 replies
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Text message

Dear all,I need a help to understand my text messages charge.I received a message today ,that there is a charge of £1.37 for sending 3 txt messages to 000000000001234Please,can you advise what this number is?I have replaced my old phone with a new on...

Silvi by Level 1: Joiner
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Resolved! Keep my mobile number

Hi there,I submitted the "keep my number" form a few days ago and was confirmed this would be done by the following day; after 4 days, still waiting ....!!Any comment would be appreciated. Thank you.

o2_move_number_form_submission.PNG
Shad by Level 1: Joiner
  • 1083 Views
  • 4 replies
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BangingheadTearsRollingDown

Hi folks.I'm truly sorry to land and lay this on you. But I'm at my witts end.It's all explained below.This is the message my husband typed today and sent to the email address that O2 gave in their email. He's got Tourette's... Yeah the full hit vers...

texting from the Gambia

I'm going on holiday to the Gambia in January. Texts from my O2 mobile to the UK are going to cost 50p each (I think). Is there a cheaper way?

Resolved! Roaming not working in Portugal

I’m in Portugal for a week and I have no network reception. I’ve tried to manually select one of the operators here and have also changed the mobile date APN to mobile.o2.co.uk but nothing is working.

JPerdi by Level 2: Apprentice
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Resolved! Sim not working

Hiya I’ve just upgraded my mobile broadband tariff to a phone tariff...I have another contract which is also a phone tariff...i will be using this number in my new phone...the new phone tariff is going in my iPad so I can use the data on it...but i c...

LEGreen90 by Level 1: Joiner
  • 704 Views
  • 2 replies
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Reducing Monthly Payments - Poor Customer Service

Haven spoken to two different members of the customer service team (one of them hanging up on me) and written a complaint to the complaints team, i am hoping someone can help explain something to me. I am currently trying to buy my first home and the...

Anonymous by Not applicable
  • 2349 Views
  • 5 replies
  • 1 kudos

Upgraded Mobile Via Third party seller

I have been a o2 customer for some 22 years, and mostly purchased my own mobile and gone sim only, this was the case until Sunday when I found a deal I couldn't say no to. My Deal Galaxy Note 9 (128gig)100 Gb DataUnlimited CallsUmlimited Text 24 mont...

mobile phones direct.JPG
Dralion by Level 1: Joiner
  • 2135 Views
  • 7 replies
  • 0 kudos