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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21868 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 208097 Views
  • 2 replies
  • 2 kudos

Resolved! Can I pay off my phone earlier

Hello, I have about 200-220 pounds left to pay off my contract and I was wondering if I can pay it off or cancel it and pay it off and grab myself a new phone later on?

O2 won't unlock my device

So I have been on a contract with O2 for over 6 months (I have 2 leased lines and two 24 month phone contracts). I have successively been trying to request my device be unlocked, as my wife is working abroad and needs to use the device whilst away. I...

Resolved! free gift

tried to redeem my voucher for a free gift and the screen said that the voucher had already been redeemed. It hasn't

Ragna by • Level 1: Joiner
  • 555 Views
  • 2 replies
  • 0 kudos

new

hi

Ayaa123 by • Level 1: Joiner
  • 991 Views
  • 7 replies
  • 0 kudos

Resolved! New phone

Question the o2 refresh system and how it works?

Joshua_99 by • Level 1: Joiner
  • 468 Views
  • 2 replies
  • 0 kudos

Resolved! Upgrading through carphone warehouse?

Hi, I purchased my Galaxy S9 through carphone warehouse, 1 year 3 months ago. When I try to upgrade through carphone warehouse it says I need to pay of £290 remaining balance. However, if I go through o2 refresh on the o2 app it says I can get an S10...

matrix15 by • Level 1: Joiner
  • 580 Views
  • 2 replies
  • 0 kudos

Contact list

I have 2 phones on my account, and the same contact list is showing on both, how can I change it

Mhairi by • Level 1: Joiner
  • 537 Views
  • 3 replies
  • 0 kudos

Resolved! No data

Hello my mum's data has ran out however her phone says she has only used 550mbs and she has 2gb,

Tiffie2 by • Level 1: Joiner
  • 408 Views
  • 2 replies
  • 0 kudos
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