I can't get online all the time

[Anonymous]

Sorry im kind of interrupting but have quite similiar problem and didn't want to start new topic... I've recently switched from pay as you go to pay monthly and got Sony Xperia Tipo. In my offer i got 100MB internet but after a month I realised I needed more. So I upgraded my Bolt On Internet limit from 100MB to 500MB and since I've got new settings my Internet doesn't work! Works only via Wi-fi which is very annoying. I should have it on for more than a week now and I don't know what to do, any ideas...? Thanks!

[MI5]

Is there also an O2 Internet apn ?

[Anonymous]

no, only O2 MMS.

[MI5]

Ok, that's the problem. In that screen hit Menu, then New and just use the following:

Name. O2 Mobile Web,
APN mobile.o2.co.uk
Username o2web
Authentication type PAP,
APN type default,supl
Tick on enable apn then Menu & save. Go back to the main APN screen and click the dot next to the profile you just created then reboot the phone.

[Anonymous]

hmmm, I can see that little 'G' on the top of my signal bar now at least, but when I'm trying, let's say facebook, it's loading for a while and finally says "Can't find secure connection" ( I'm soo sooorry for being such a pain btw! ).

[MI5 · Accepted solution]

I get that with facebook on G. The app really needs a 3G signal to work properly. Can you load Google on the browser OK?

[Anonymous]

Wow, yeah, it works! It's very very slow though, but I think there's nothing you can do about it, anyway - I owe you a pint if not two! That's great, thanks a lot for your help!

[MI5]

If you move to an area with 3G coverage it will fly Glad you're sorted....

[perksie]

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@Anonymous wrote:
Wow, yeah, it works! It's very very slow though, but I think there's nothing you can do about it, anyway - I owe you a pint if not two! That's great, thanks a lot for your help!

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Check your area for 3G coverage here:

http://www.o2.co.uk/coveragechecker

[Toby]

Glad you're sorted Daria!