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Level 1: Joiner
Posts: 1
Registered: ‎19-03-2019

Help me keep my old phone number

Level 70: Enigma
Posts: 16,929
Registered: ‎31-03-2010

Re: Help me keep my old phone number

@Jasper22  You need to explain what your issue is. If you're either moving from O2 or to O2 you need a PAC. See if this guide helps: https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

If that isn't your problem, you need to tell us a bit more than five zeros.



Posts: 115,795
Topics: 571
Solutions: 15,910
Registered: ‎04-04-2012

Re: Help me keep my old phone number

@Jasper22 see help here on keeping your number https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 99,202
Topics: 765
Registered: ‎14-01-2013

Re: Help me keep my old phone number

Hi @Jasper22 

It would be helpful if you popped back and explain a little more. Advice on keeping your number has been given above, though I can't recall ever seeing a number such as the one you have posted?

Anyway welcome to the forum Welcome

*The Game Is On*