on 18-03-2019 12:08
If on refresh, the cost is the amount left on device plan. If a standard contract it is the number of months left multiplied by the monthly cost, minus VAT.
A call to customer services on 202 will confirm all details.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 18-03-2019 15:50
If you are on a refresh tariff you should be able to see your settlement figure in myO2. Otherwise call customer services and they will be able to advise how much it would cost to terminate
on 19-03-2019 08:51
Good morning @Defroster66 , and sorry to hear you're having data problems with your S9+! I hope the information above helps you understand the next steps better but please let us know if you have any further questions.
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