on 19-03-2019 03:40
@Jasper22 You need to explain what your issue is. If you're either moving from O2 or to O2 you need a PAC. See if this guide helps: https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278
If that isn't your problem, you need to tell us a bit more than five zeros.
on 19-03-2019 06:19
@Jasper22 see help here on keeping your number https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 19-03-2019 07:56
It would be helpful if you popped back and explain a little more. Advice on keeping your number has been given above, though I can't recall ever seeing a number such as the one you have posted?
Anyway welcome to the forum