As you might or might not be aware, I cancelled my plan under the 14 days cooling off period.
All well and good however I received a letter this morning headed 'Enforcement and Termination notice'.
It then goes on to say that in accordance with clause 17 of your phone plan Credit Agreement, we will terminate your credit agreement on 29th January 2016 and require full early repayment of the outstanding sum.
I then have 14 days to pay the £600 payment upfront or it will be passed to a debt collection agency.
Absolutely astounded and customer services can't seem to work out what's going on either.
