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big bundles shift

Anonymous
Not applicable

Hi guys

I am on 10 pounds big bundle tarriff and I want to change to 20 pounds bundle. But I want to do it effective from today and not waiting till the end of the month allowance on the 10 bundle, any body can help me with that?

should I cancell my 10 bundle 1st and how can I do that?

thnx

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MI5
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Call CS on 4445 if you want to change before anniversary date.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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gmarkj
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Registered:

Having quickly checked the Big Bundles section of the help pages (http://www.o2.co.uk/help/pay-and-go/big-bundles#qs) to change tariffs you text the correct code to the customer service number of 21300:

  • 10BUNDLE (for the £10 tariff)
  • 15BUNDLE (for the £15 tariff)
  • 20BUNDLE (for the £20 tariff)
  • 25BUNDLE (for the £25 tariff)

Or you can call 2202.

 

Or you can use the Myo2 app.

 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
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To upgrade your tariff through MYO2 use this link http://www.o2.co.uk/myo2

Veritas Numquam Perit

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Anonymous
Not applicable

thanks for the answer.

I know about these steps, but the fact that I subscribe to the 10 pounds bundle on 20th feb make the new changes valid from 20th march which I wanted t be valid from today

any ideas

 

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MI5
Level 94: Supreme
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Registered:
Call CS on 4445 if you want to change before anniversary date.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Then call on 4445..

Veritas Numquam Perit

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Anonymous
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great I called the customer service and I got it

thanks alot guys for the help

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MI5
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Splendid news mate slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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@Anonymous wrote:

great I called the customer service and I got it

thanks alot guys for the help


Glad you got this sorted @Anonymous ! 

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