custom-community-header-logo.text

Anonymous · ‎07-11-2017

Hi

I'm on a Pay Monthly tarriff and have left my phone at home.

Can someone remind me how I can dial into my phone from a work landline to divert my calls to my work landline. I'm sure I've done this before and the guru doesn't seem to know.

Any help gratefully received.

Thanks

MI5 · ‎07-11-2017

Customer service can put a divert on remotely but I'm not aware it's anything the customer can do themselves remotely.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎07-11-2017

Hi @Anonymous I'm not sure you can set up any call divert without having your mobile to do it. This is all I could find... http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=13448

If it can be done then I'm sure someone will advise you further... Sorry..

Veritas Numquam Perit

Anonymous · ‎07-11-2017

Thanks for this, but sadly, they don't work. So frustrating I'm sure I've done it remotely before.

MI5 · ‎07-11-2017

Customer service can put a divert on remotely but I'm not aware it's anything the customer can do themselves remotely.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎07-11-2017

This used to be impossible only by ringing customer services will you find out if it can be done .

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎07-11-2017

The Guru told me that I need my phone with me "due to security" so its a no go i'm told. Thanks for all trying to help.

Cleoriff · ‎07-11-2017

@Anonymous wrote:
The Guru told me that I need my phone with me "due to security" so its a no go i'm told. Thanks for all trying to help.

Thought that might be the case....Note to @Anonymous 'Must remember my mobile'

Veritas Numquam Perit

jonsie · ‎07-11-2017

It's quite refreshing that in this modern world, where the mobile phone can only be removed from the hand by a complicated surgical procedue, someone could actually forget their mobile 📱 Well done that man!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎07-11-2017

I'm a lady actually, but yes an odd position to be in. Quite enjoying the peace now!

MI5 · ‎07-11-2017

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

custom-community-header-logo.text

Diverting calls remotely

Adding phone calls to data only sim.

Age restricted

Canceling contract while abroad

Extra charge on my bill

Line has been blocked but I have a payment arrange...