Divert All Calls - Request Not Completed

billhodgson · ‎13-04-2023

I have a Nokia 105, and used the menus to divert all calls to another mobile number. I get the message 'request not completed'. I can't find an answer elsewhere, does anyone else know?

Thanks, Bill

MI5 · ‎13-04-2023

@billhodgson

Try the codes in this guide Guide: All you need to know about O2 Voicemail 901

Although if for some reason wifi calling is enabled on your account, you will need O2 to turn it off first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Breanna · ‎17-04-2023

Were you able to get this completed @billhodgson?

billhodgson · ‎17-04-2023

Not yet. I spoke to a person in a local O2 shop who suggested I call o2 support.

billhodgson · ‎17-04-2023

Customer services can't make it work either. Trying to activate a divert by them also fails. They've now requested a divert by the back office people.

O2

Divert All Calls - Request Not Completed

Unable to pay the bill

Possible Billing Error

Default PIN number

Check Direct Debit Billing Date

Scam?