Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! galaxy 4 smart watch

there is an offer on my o2 account for galaxy 4 smart watch no upfront cost £6.50 for first year ever time I try to check out it asking for my monthly payment details and bank details for full payment

Resolved! Mobile contract

hi, ive been on tarrif with o2 for 6mos. ive just applied for mobile contract. It went through. Ive signed the contract anf sent it back to the same email as it was not written where to send it. and now it processing. Is there a chance that itll stil...

Resolved! PAC transfer not worked

Hi all, I am having the same issues as a few people it seems. I am trying to transfer my number from Virgin to o2 and it has been a few days now and nothing has happened. Can anyone assist? My contract with Virgin ends on the 14th of this month so I ...

Resolved! new contract Activate Your SIM Card

have a new contract phone with o2 ,gave details of PUK, old number with tesco as i wanted to keep it, inserted new sim into new phone 3 days ago, all i get is 'sim not provisioned'. setup account with o2 , but wont let me add phone number to account,...

Resolved! Credit not received

I was told by 02 customer service that I would receive £20 credit to my account due to the fact they left me without a phone line for Christmas and new year. Imagine my surprise when the bill came out this month and the credit was not applied and the...

Resolved! Stepchange

I been advised by stepchange and have a client number

Lack of upgrade choice

I'm due for upgrade soon and disappointed with the lack of choice when it come to upgrade options. Not a huge fan of iPhone and have nothing really to compare to the samsung. We should have more news around which phones O2 will be doing in the near f...

Resolved! PAC Code

texted for my PAC code and it conveniently said it did not understand my request. Live Chat is always unavailable. Even more determined to leave

Resolved! Upgrade

Hi all. Currently an O2 customer with a contract that ends in March this year. Was looking into an upgrade but can get the same phone for a much better price through a third party but still on O2 network. Would my current SIM card still work if I pai...

Resolved! I'm being charged for the SIM card plan but haven't received the SIM card yet?

I'm being charged for a SIM card plan but still haven't received the SIM card yet?

O2

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