Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236941 Views
  • 2 replies
  • 2 kudos

Resolved! Phone never delivered

Hi, Im not sure if anyone here would be able to help. Two weeks ago I bought a pay monthly phone. O2 shipped the phone 2 days later and here is where my problem starts. DHL was supposed to deliver my phone on Monday but for some reason they didn't. T...

SK_6 by Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

Resolved! Airtime

HiMy bill is increased without reason Anybody knows why airtime so high?

Cooki by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Resolved! Premium charges from scam

I have just checked my account on my app and discovered that I am being charged at a premium rate for text MSG's from a scam number I contacted customer services and they said they couldn't waver the charges I am furious about this as particularly I ...

Rob1406 by Level 1: Joiner
  • 1180 Views
  • 2 replies
  • 0 kudos

Resolved! Your current 18+ settings are: Off meaning?

If Age Verification page shows "Your current 18+ settings are: OFF" does this mean blocking of 18+ sites is off or access to 18+ sites is off please?

AMG_A35 by Level 1: Joiner
  • 4669 Views
  • 6 replies
  • 0 kudos

Resolved! Barred Number

I am abroad and I can no longer make or receive calls but I can receive text messages.

Fresh by Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos

Resolved! Denied application for contract

Am after a bit of help, my Vodafone contract ended at the end of november, I found a good deal with ID Mobile on a 1 month sim only plan so transferred to them but then find out are awful so last week took out a 12 month O2 sim only plan. The sim car...

Tim83 by Level 1: Joiner
  • 1577 Views
  • 3 replies
  • 0 kudos

Resolved! Contract

Hi, currently going to Oz on a working visa in January for roughly a year. I wanted to know my options regarding my contract, can I pause it whilst I’m away or will I need to still make payments for a phone number I won’t be using.

Lilo by Level 1: Joiner
  • 524 Views
  • 3 replies
  • 0 kudos

sim not provisioned

Hi Is anyone experiencing this issue, recently moved my number from tesco to 02, for the last 24 hours I've had no service on any sim card and when you call the number it says the number you have called has no been recognised, I'm also getting a noti...

Bex45 by Level 1: Joiner
  • 2030 Views
  • 9 replies
  • 0 kudos