Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 252715 Views
  • 2 replies
  • 2 kudos

Resolved! Order

Hi I ordered a tablet on Monday for my daughter I’ve had no updates has anyone experienced this issue?

012812x by Level 1: Joiner
  • 503 Views
  • 2 replies
  • 0 kudos

How to contact o2

Am trying to call O2 due to possible fraud on my account. If I call 202 (3 x) they cut me off and say ' look forward to speaking to you later' and if I go on to chat it doesn't even start as it is unavailable. There is no e-mail addressto contact. Am...

Resolved! Problem porting my old number after moving to O2

I have decided to move to O2 from EE last week and requested to keep my old number. I got my SIM on Monday, install it on my phone, activated it as instructed on the text message from O2, rebooted my phone multiple times and 48 later, my phone number...

Brahim by Level 1: Joiner
  • 570 Views
  • 1 replies
  • 0 kudos

Resolved! Stuck in Credit Check

Took out a monthly contract on an IPhone 14 last thursday (will be a week tomorrow, was told maximum 48 hours when ordering) as a new customer and apart from initial confirmation email have had no correspondence from o2. Have spoken to live chat abou...

Resolved! Pre order

Hi is it possible to pre-order the s23 ultra with o2 switch up? Or do I need to wait for release day and go on store and hope it's in stock? Many thanks.

Baxy87 by Level 1: Joiner
  • 926 Views
  • 1 replies
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Remove Amazon

Hi how do I remove Amazon before my free trial ends ? 

RK3 by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

My phone's been cut off and it's not due till the 9th please help 

Anna111 by Level 1: Joiner
  • 709 Views
  • 3 replies
  • 0 kudos

Resolved! Cancelled new order

Hi there, I ordered a galaxy watch 5 pro on Tuesday but then realised the new galaxy s23 will be released soon so I cancelled the order on the same day. My question is how long does it take to show on my account that the watch was cancelled and sent ...

bezman70 by Level 1: Joiner
  • 2374 Views
  • 11 replies
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Resolved! why am i being charged for disney plus

Hi! How are y'll, just joined a new tariff a month ago i chose disney plus as an extra because it says have disney plus on us, but i have just received my first bill and i noticed they charge me, i have it on there for 6 months, i thought it was free...

Resolved! Restricted access

My phone has restricted internet access and is saying I have a business account but it isn't

Mayn02in by Level 1: Joiner
  • 719 Views
  • 2 replies
  • 0 kudos