This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237445 Views
  • 2 replies
  • 2 kudos

Resolved! Regarding O2 bill

Hey. I have received a mail from o2shop@o2.com saying that there is nothing to pay for this month when I have cancelled my contract plan. But two days later, I have received an email from mycare@o2mail.co.uk saying that I have a due amount that needs...

jack23 by • Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Bad service

Terrible service. Got a new pay monthly phone that doesn't work proply. And when i ask in o2 shop to sort it out i get told to do it my self online. Also get told they cant swap my old o2 phone number to my new phone because old one is payg and new o...

Can't call to any EU numbers

Last few days can't call to any international numbers,not conecting.its includet in my price plan. It works with no problem last few yesrs,now stop working

waldelis by • Level 1: Joiner
  • 4656 Views
  • 14 replies
  • 0 kudos

Resolved! Asking for pac code

Hi wen asking for a pac code to keep number and transfer to sky can I continue paying for the 02 phone contract thnx

Resolved! New phone not recived

Hi everyone Is there anyone else who hasn't received an upgraded phone by dpd?

Phone lost by courier

I’m at my wits end. My new phone sent out my O2 was lost in the post, this has been confirmed by the courier. O2 customer services are being steadfastly useless and seeming unable to either send me out a new handset or give me a refund. Over a month ...

Resolved! Pac code

Hi ive recently bought a 02 contract sim ...i want to know if i can get my old 02 number i had before ....i havent used the number in a few years and its been knocked off..as i was at ee the last 2years

Paddybhoy by • Level 1: Joiner
  • 295 Views
  • 1 replies
  • 0 kudos

Been robbed!

I keep getting charged for iTunes I haven’t purchased and can never speak to anyone at O2 . Very frustrating!

Meemon by • Level 1: Joiner
  • 454 Views
  • 3 replies
  • 0 kudos

Resolved! Direct Debit taken off despite being cancelled

Today i have found out that O2 has taken £10 from my account despite the fact that the direct debit was cancelled on 23rd December to avoid a double payment as i had already paid my bill manually using my debit card as i usually do. Is it possible fo...

Top