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Dinkydoo · ‎17-04-2023

I wonder if someone could assist please.

I am expecting a new phone tomorrow which is 5g (my current one is not). I am aware that I will receive a new sim and will have to do a sim swap.

My question is, should I put my current sim in the new phone first and do the usual iPhone transfer so all my data will be on the new phone and then do the sim swap?

TIA

MI5 · ‎17-04-2023

@Dinkydoo

Yes, that's fine to do it like that.

You need to message from yourr old sim first anyway to start the swap process Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-04-2023

@Dinkydoo

Yes, that's fine to do it like that.

You need to message from yourr old sim first anyway to start the swap process Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Dinkydoo · ‎17-04-2023

@MI5 thanks, I thought that was the easiest way.

MI5 · ‎17-04-2023

You're welcome @Dinkydoo

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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