Hi all, I requested an eSim as my original is faulty, but I need to sign into My O2 how get an OTAC

[Sk8rRon]

My phone was restricted but when the restriction was lifted my sim no longer worked, after going back and forth with O2 I finally requested an eSim but I am being advised to go sign into My O2.

My phone is saying No Service, how do I get an OTAC to enable sign in

[MI5 · Accepted solution]

@Sk8rRon 

You'll probably need to go in store with photo ID if you can't get into the app or online My O2

eSIM - How to activate  

[Enlli]

O2's veesion of Catch 22

[MI5]

@Sk8rRon 

You can also add a second number to your account so codes can be sent to that in future.

Once in your MyO2, goto your details and contact preferences to add it there.

It can be any mobile on any network.