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Replacement sim

Mogsey
Level 1: Joiner
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I migrated to 02 from Virgin last year , the signal for 4g and 5g on 02 has been poor compared to Virgin . No improvement for many months . Having looked on 02 forums , it was suggested as a fix to try and replace my existing Virgin sim with an 02 sim . To this end , I requested a replacement sim yesterday morning via the limited option of using faulty sim as rationale. By yesterday afternoon , the existing sim was turned off ? I am now incommunicado , any advice on how to turn my existing sim back on before I install the new one 

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Cleoriff
Level 94: Supreme
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@Mogsey 

No sorry. This is  one of the stupid things which happens when you request a new sim.

Always best to go instore with ID for a replacement sim.

It will be Royal Mail delivery so hopefully your sim will arrive tomorrow.

Veritas Numquam Perit

Girl in a jacket
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Mogsey
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Thanks 

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