Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! cancelling order

Hi, I want to cancel my order made in the last week within the 14 day cancellation period. Thank you

Refund request

Please can you arrange a refund from my final leaving bill with you No:1046235721 as detailed in your text to me. Previous number with you was [Edited]. Email: hitchcox**Personal info** refund amount of £7.90 [Mod edit: Please do not share personal d...

I'm looking to lower my cost on my Pay Monthly SIM

I can get 120GB per month with Three.com for £18, whereas the lowest comparable tariff with O2 is £23.99 per month!!

Has my direct debit been set up?

Can you confirm my direct debit mandate has been set up?

O2 are charging me for 2 devices

Used o2 switch up in January to upgrade from the s23u to s24u. My bill should be £56.70 but o2 have robbed me of £95 on my bill and even after 3 weeks of trying to complain I'm at a loss. Still no response from them so I've had to contact ofcom about...

Resolved! sim activation

Hello I would like to activate my sim

Resolved! my whatapp account is haxked . Whats app does not help. I want to change my number I do not seem to

my whatapp account is haxked . Whats app does not help. I want to change my number I do not seem to help

Bill

I have paid my bill, and trying to upgrade but it says my bill is still not paid

Resolved! VAT receipt

Where will I find this

Unrecognised charges and ridiculous service time

Upon receiving my bill I learned I have accrued £239 excess charges. I don't know what there are and they aren't itemised on my bill. I raised the query with O2 immediately. They told me there would be an investigation taking no more than 10 days. Ev...

O2

Forum Posts