Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 123755 Views
  • 27 replies
  • 5 kudos

Resolved! Tariff Charges For 0800 & 0808 Numbers

Dear Sirs I see from the information provided, that numbers beginning 08 will be subject to charges. Does this include numbers such as 0800 & 0808, which at tariff free on landlines? Thank you, in advance, for your assistance in this matter and I loo...

Resolved! Pocket Hotspot Netgear speed

Hello everyone I wanted to ask what sort of speeds will i get on the pocket hotspot netgear. It advertises up to 1gps but it runs on 4g so i was kind of skeptical and confused.

Moonboi by Level 1: Joiner
  • 184 Views
  • 3 replies
  • 0 kudos

Resolved! Coming Back to O2

Just after a bit of advice. I'm currently with the "Red branded" company, and after my partner going to O2, and my company having dealings with O2 (and the better prices) I've decided I will be coming back to O2 after a number of years. Now the compa...

Banksy83 by Level 1: Joiner
  • 112 Views
  • 2 replies
  • 0 kudos

Resolved! Upgrade

Hi do you have the google pixel 5 

Lewis93 by Level 1: Joiner
  • 84 Views
  • 1 replies
  • 0 kudos

Resolved! Removing extras

I can't find a way of discontinuation of Disney option how do I get rid of this unused extra

CDR_09 by Level 1: Joiner
  • 102 Views
  • 1 replies
  • 0 kudos

O2 doesn’t know their debits from their credits.

I rang O2 a week or so ago about an issue which was resolved however then got told that there is a credit of £60.67 on my account and if I would like that to be refunded which I accepted. This morning I did online banking and discovered that O2 TOOK ...

joan1 by Level 1: Joiner
  • 77 Views
  • 1 replies
  • 0 kudos

Resolved! Further credit check. What?

Ordered an iphone 13 mini and received the legal documents with the "full steam ahead" bla bla bla emails. I had payed for next day delivery, 24 hours later nothing. Called customer service at 11am the next day and was told I was being credit checked...

DLandy by Level 1: Joiner
  • 208 Views
  • 1 replies
  • 0 kudos

Resolved! Payment

Hi I know my bill is over due but would there be any chance you could put it back on at all for my work, I’m going to be paying the full amount on the 14th October Kind regards, Nicole

NM2 by Level 1: Joiner
  • 94 Views
  • 1 replies
  • 0 kudos