My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1925 Views
  • 1 replies
  • 1 kudos

Resolved! Internet issues

Hi, I'm having issues with my internet connection - when i'm not connected to wifi.I've just checked my o2, and i still have 6 out of 8 GB left. Can you advise how to fix my issue please?

L_Z by Level 1: Joiner
  • 53 Views
  • 1 replies
  • 0 kudos

Resolved! My order

I've ordered a phone on 11th March, its been a week and still haven't received it ???

Resolved! Extra Billing on MMS

I got charged extra for an MMS message that I am not even sure what it is about.. I have done no extra pictures to receive that extra billing! What am I to do now?

CS8 by Level 1: Joiner
  • 65 Views
  • 1 replies
  • 0 kudos

App not working

I can’t log in on app just goes oops error anyone know why? 

Gaz67 by Level 1: Joiner
  • 41 Views
  • 1 replies
  • 0 kudos

Resolved! Staff

Hi I'm wondering is Gary still working at the Ashington store please in Northumberland? I don't know his surname he was middle aged. I found him very helpful last time and very informative.Thanks

Resolved! View Bill

Why on my 02 View Bill does it show a different mobile number to the one I am using?

Kizzy02 by Level 1: Joiner
  • 71 Views
  • 1 replies
  • 0 kudos

Resolved! Delete account

Good morning, I would like to delete my account and stop the billing because i am not living in uk anymore

Emilio7 by Level 1: Joiner
  • 63 Views
  • 1 replies
  • 0 kudos

Resolved! Scams

Scam call offering me 40% off my airtime bills and a new iPhone 13. How did he have all my details - 3 mobile numbers in account, address etc? The only clue that it might be a scam was his heavy accent! Cancelled the order but I now have two iPhone 1...

Ferrett31 by Level 1: Joiner
  • 242 Views
  • 2 replies
  • 0 kudos

Resolved! Lift spend cap

How to Lift spend cap

Ac-23 by Level 1: Joiner
  • 61 Views
  • 1 replies
  • 0 kudos