My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8892 Views
  • 1 replies
  • 1 kudos

Resolved! I want to cancel

I tried to cancel it from my settings and requested to leave. It still did not cancel the payment, and I would like to cancel it as I don't use the SIM anymore.

Florica by Level 1: Joiner
  • 274 Views
  • 3 replies
  • 0 kudos

network connection

I live in Chichester and the 02 connection is, really, awful most of the time it takes ages for a call to get through my phone. What can we do about it?

CG64 by Level 1: Joiner
  • 261 Views
  • 2 replies
  • 0 kudos

Resolved! PAC Code

Please can you send me a PAC code

m1ms by Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Resolved! Student discount

Hi, how do I add my student discount to my bill?

Shaek2005 by Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code

I requested my pac code last night but still not received any response

Hodgey19 by Level 1: Joiner
  • 145 Views
  • 1 replies
  • 0 kudos

My Bill

Hi My phone number is *********** My 25 Sep - 25 Oct bill was £14-10 My 25 Oct - 25 Nov bill was £37-66 I am not happy at this I wish to revert back to 30 days - 20GB unlimited UK minutes - unlimited UK texts I do not want 24 months - 100GB - unlimit...

Graham52 by Level 1: Joiner
  • 167 Views
  • 1 replies
  • 0 kudos

seeing my final bill

Hi, I am trying to see my final bill, however I can't access it via myo2 as I don't have the account anymore. Please can a final bill be sent to me BEFORE the billing date as I am not sure why my bill is this much Jacqui Bevan

Accessing my account

Hi I’ve been trying to access my account but there needs to be a code sent to a number I don’t use anymore because the phone isn’t in use anymore any help please? ☺️

I can't login

I have been trying to use my password and waiting a long time 

RoyJP by Level 1: Joiner
  • 113 Views
  • 1 replies
  • 0 kudos

Sim activation

HiI convert my network from lyca to O2 but my networking is not working yet.whats the problem? Thanks