My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 7336 Views
  • 1 replies
  • 1 kudos

Resolved! Going to France

If I use my wifi in France next week for YouTube etc do I have a limit? 

Jules131 by Level 1: Joiner
  • 206 Views
  • 2 replies
  • 0 kudos

trying to enter in my account

i'm trying to enter in my account. i'm in another country and I didn't receive any security code to enter on the O2 website. could send any code to my email?? please, help me. I need to top up!!

Need to know what’s happening with my order??

I placed an order for a brand new iPhone 13 and a contract along with it. I received an email saying that my order was under review from the credit team and that I should be emailed back within 24 hours. I wasn’t. And now 02 have taken £30 out of my ...

Abra134 by Level 1: Joiner
  • 187 Views
  • 1 replies
  • 0 kudos

Data Roaming aboard

Hi, i recently went to Spain and my mobile phone would not connect to 4G at all the whole week i was there. When i was a Virgin customer my phone would automatically connect and i could use whatsapp for messages & calls at no extra cost. Now my contr...

SM77 by Level 1: Joiner
  • 219 Views
  • 1 replies
  • 0 kudos

Resolved! VOLT SIM ONLY

Does Volt sim only include free calls from USA and no bolt on fee

Cher51 by Level 1: Joiner
  • 181 Views
  • 1 replies
  • 0 kudos

Bill

Good morning. I am a little concerned as to why my bill is £73 this month ? I have paid off my phone so was told the bill will be reduced once the device had been paid off

Delivery

Hi I’m just wondering when my new phone will arrive and which courier please as it’s due today but iv had no update etc thank you

Mckelk98 by Level 1: Joiner
  • 136 Views
  • 1 replies
  • 0 kudos

Resolved! contract end date

can you tell me  when my contract is due for renewal?

leyland by Level 1: Joiner
  • 188 Views
  • 1 replies
  • 0 kudos