My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8360 Views
  • 1 replies
  • 1 kudos

OTP / OTAC to Log in to MyO2

As some are aware from time to time you are requred to enter a code supplied by text to access MyO2 This is great but if you have no access to your O2 number for any reason it becomes a right pain.The answer is to to give a different number in your c...

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Enlli by Level 69: Guiding Light
  • 1752 Views
  • 7 replies
  • 1 kudos

Resolved! PAC code

I require a pac code please. ************** ************ [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Change email address for username

How can i change the email address which is both my user name and contact email?

Anonymous by Not applicable
  • 122 Views
  • 3 replies
  • 0 kudos

upgrade

Hi I would like to upgrade i have that option new phone new sim in basketas a second phone for my daughter. ...however I would still like to keep my old sim contract that I have now for me is that an option

kerg by Level 1: Joiner
  • 116 Views
  • 2 replies
  • 0 kudos

Roaming n ot working

Hi I have just come back from a 2-week holiday in Gran Canaria and roaming did not work all the time I was there

col4 by Level 1: Joiner
  • 94 Views
  • 1 replies
  • 0 kudos

Resolved! Extra

I upgraded my plan. I have the option free audible 3 months and £7.99 a month. I can find the link to sign up

sadetimi by Level 1: Joiner
  • 100 Views
  • 1 replies
  • 0 kudos

Due a refund

Hi I have just left o2 and have had a message saying I am due a refund. I can’t access it online and it won’t let me log into app as I am no longer on o2. Please inform me what to do

Wrong e mail

I can’t access my o2 account

Change Direct Debit

How to change a Direct Debit on an existing account I can’t seem to find where to do this on my o2 app

Mimis by Level 1: Joiner
  • 126 Views
  • 1 replies
  • 0 kudos

contract details

My bill for mobile No [MOD EDIT: Personal info removed] shows that the contract is for 10MB at £6.99/m however my order No [MOD EDIT: Personal info removed] for this phone number is for 40MB at £8.00/m There is a discrepancy between the order I place...

milo11 by Level 1: Joiner
  • 83 Views
  • 1 replies
  • 0 kudos