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benljourno · ‎07-06-2023

I have most my phone, and called O2 this morning to ask them to divert calls for my personal phone. True to form, they've messed it up and now I have no divert in place and the line is dead (this number is not available).

Is there any way I can set up a divert without having the device or going back to the support team.

Long shot I know...

MI5 · ‎07-06-2023

@benljourno

Unortunately not.

Report it lost and O2 will send out a new sim with your number on it Guide: Lost or Stolen O2 Device? - How to Report it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-06-2023

@benljourno

Unortunately not.

Report it lost and O2 will send out a new sim with your number on it Guide: Lost or Stolen O2 Device? - How to Report it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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