Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5356 Views
  • 2 replies
  • 1 kudos

How to make the perfect Home Office 💡🖥🌵

Hey guys,2020 could not be any further from business as usual. For most of us it means working from home. By now we all have set up a little office area in our houses but if we are completely honest it is not ideal. We have looked into some tips and ...

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LukasB by Former Staff
  • 628 Views
  • 3 replies
  • 0 kudos

call diversion

I have call diversion on my landline on my business monthly bill but I can't find out how to set it up. Does anyone have experience of this? I am following the instructions on the website but it just says "This service is not available" - does it hav...

wendy6 by Level 1: Joiner
  • 1778 Views
  • 10 replies
  • 0 kudos

Business account

Hi, I am struggling to increase the number of SIM cards I have on our business account. When I access O2 online I can only view bills and not do anything else. When I call I get told to go online as it's not an emergency (which I understand) Can anyo...

ISL by Level 1: Joiner
  • 778 Views
  • 6 replies
  • 0 kudos

where is my phone?

Hi, I ordered a phone with you last Thursday and it still hasn't shown up. Please can you update me? This is urgent. I have been with you for 10 years and its not the service I would like to have. Please up your game. Thank you, have a good day. x Li...

Direct Debit

I switched over to a business account in May 202 and in doing so provided a direct debit mandate. On the 6th june I received a message from O2 saying that payment for our latest bill couldn't be processed? I am unsure why and presumed they had entere...

Cavell by Level 1: Joiner
  • 1040 Views
  • 9 replies
  • 0 kudos

VAT Invoices

Hello , Does anyone know how to access VAT Invoices ? 

VAT by Level 1: Joiner
  • 593 Views
  • 3 replies
  • 0 kudos

talking onlinr

Hi Used to be able to go on the website and could talk online to go through things - this isnt coming up now? have they got ride of it?

Pop up office (Huawei 5200) is very slow

Hi, It has been a while since I started using Huawei 5200. Off late finding it difficult to use as the internet is very slow and also connection keeps dropping. Not sure whether it is actual device or SIM card is faulty. How to check and resolve the ...

Merging Calls

I see some talk about the call merging feature on iphones with an o2 personal account but no discussion with O2 business accounts. I've been told by a few advisors now that call merge is not avaialble on an O2 business contract because they offer "Ju...

Online preorder problem

Is anyone else having problems with preordering the new Sony phone online. I keep getting error message sales force problem logging in contact your sales force administrator when select log in to account.