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Direct debit changes

Simon_
Level 1: Joiner
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How can I change my bank details for the direct debit, from my account to an actual phone user account?

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Cleoriff
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@Simon_You can normally change bank details under My O2 (Manage my details) http://www.o2.co.uk/myo2

However  if its moving to a different type of account you will need to contact customer services to see if it's possible

https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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@Simon_You can normally change bank details under My O2 (Manage my details) http://www.o2.co.uk/myo2

However  if its moving to a different type of account you will need to contact customer services to see if it's possible

https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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Bills can be paid from any account but the named account holder will always be responsible in the even of a default in payment.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
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Hi @Simon_ and welcome to the forum sun

 

Have you been able to change your bank details, with the useful info @Cleoriff and @MI5 shared above? Let us know if you're all sorted or need any further help slight_smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
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