Solved: Re: Direct debit changes

Simon_ · ‎28-06-2018

How can I change my bank details for the direct debit, from my account to an actual phone user account?

Cleoriff · ‎28-06-2018

@Simon_You can normally change bank details under My O2 (Manage my details) http://www.o2.co.uk/myo2

However if its moving to a different type of account you will need to contact customer services to see if it's possible

https://www.o2.co.uk/contactus

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎28-06-2018

@Simon_You can normally change bank details under My O2 (Manage my details) http://www.o2.co.uk/myo2

However if its moving to a different type of account you will need to contact customer services to see if it's possible

https://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎28-06-2018

Bills can be paid from any account but the named account holder will always be responsible in the even of a default in payment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎29-06-2018

Hi @Simon_ and welcome to the forum

Have you been able to change your bank details, with the useful info @Cleoriff and @MI5 shared above? Let us know if you're all sorted or need any further help

→ Access for You: Registration - Find out how to register for our Access for You service.
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