Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Voice mail / number of rings before it comes in

Hi, I have an iPhone 6s which I have just purchased, the voice mail kicks in after just 5 rings. I need it to ring longer before it transfers. The web says its to be sorted via the network provider. Iam a sim only customer. Can you advise how I do th...

Resolved! VAT on contracts

Hiive just upgraded 2 phones on a £42 contract. I’ve been billed £54. VAT! For retail consumers should this not be included in the advertised price?any one have this experience before?

Lost signal

Since a repair to our local mast we have gone from a full strength signal indoors and out to no signal indoors and varying between no signal and one bar outside. This goes for our phones and visitors. Our phones work fine elsewhere and we have been t...

Resolved! how long for a bronze number request to be processed?

I was told 24 hours, but does that mean 2-24 hours? Or should I really wait till tomorrow?

ABOUT MY CONTRACAT

WHY IS MY BILL MOVE THAN WHAT I GOT TOLD IT WOULD BE? and how much will it cost to canclle mypay monthly sim?

Resolved! data no working on holiday

im on holiday in france and my data has stoped working, when it was working fine when i left homeit comes up with 3g with 3-4 bars and a loading circle but when i try and use data on it nothing works i have checked that the data seting is on and data...

Resolved! Price increse

I've been paying £39 A month for my contract, received text stating new bill was available so signed into o2 to veiw it, my bill has increased to £40.56? I haven't gone over my data allowance, and have unlimited call minutes and texts? No charges for...

Resolved! Cant justify paying

Hi, Was just wondering if there was any soultion to my current situation. I'm not hopeful, but had to ask! I currently have 2 x iPhone X, ( one for me and one for my partner) taken out on the first day they were available at a whopping £77 per month ...

Resolved! No service after putting new PAYG sim in phone

Hi, my son has put a new PAYG sim card Into his phone but has not topped up yet.The phone states no service, so does he need to top up first before the sim will activate and therefore give him service

Resolved! Better deals for 02 eksewhere

Why is it that I can purchase a contract with 26 greater data, no upfront cost for phone and monthly costs £11.00 cheaper than if I buy directly from O2? Disgraceful after being a loyal customer for over 17 years!!! This is on the Limited Edition Red...

O2

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