Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Settings on iPhone 6

I am very ignorant re settings when on a cruise. On port days I use 02 travel and everything comes out of my normal payment. On sea days I switch it off and don’t use it. What I would like is to be told what each setting should be set to as I’ve mess...

Resolved! Waiting for nhs discount registration

I applied for the bus discount when I purchased the phone about 2 weeks ago just wondered how long it will take. I had to upload pay slip as would not accept work email still not sure why. Thanks

Resolved! PAC while under contract

Hello, My contract is due to expire on the 18th May, can I request a PAC code now and use it after that date or do I have to wait ? I know it's only a few days but I want to get on with ordering my new phone for the weekend. I did attempt to use the ...

Resolved! Do o2 credit check existing customers for a new contract

Hi all, so I need a phone for my sons birthday, he is willing to wait until I can upgrade. But I feel really bad on him. Do o2 credit check existing customers to take out an additional line? I know other companies don’t. Thanks in advance

Resolved! Transfer number but keep contract

Hi. I currently have 10 months left of my o2 pay monthly sim only contract.For the purposes of this post, my o2 number is 123456789I have been given a work phone which I will also use as my personal phone.Can I transfer my o2 number (123456789) to my...

Resolved! selling my phone does the manufacturer warranty apply.

Hello everybody. I have just upgraded my phone which of course means I have paid off my previous phone(Galaxy A5) the phone is just 6 months old. the recycling quote from O2 was a joke to be honest. I am currently in the process of advertising it for...

Resolved! 80% Data Usage out of nowhere

Ive seen that others have posted on this before. Ive got a text saying Ive used 80% of my data this month. This seems more than odd when I have spent most of my time at home! I cant see if there is a particular day that this has driven it. Will downl...

Resolved! Network problem

I have a o2 for my tablet but the internet connection is bad. It is slow and instead of showing pictures shows an icon with 124 KB for example. I try to do a course online which contains photos but messages err connection

Resolved! International Zone Details

Hello allI’m about to sign a contract for a 4GB Tarrif on an iPhone that will allow me to benefit from eurozone and international travel allowances.The questions are1. Anyone has any experiences with using international zone allowances? While abroad ...

Resolved! Trying to get a PAC code from a Pay monthly contract in another name

Hi everyone, I was in a 24-month contract of a M4 Aqua phone set-up by ex-girlfriend, the phone number was originally mine but now my number is tied to her account, the contract is now up but i'm still paying monthly for the data and calls - roughly ...

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