Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Connection

I can’t make any calls it just says call failedI can receive them ok and yes my bill is upto to date

Calls, texts and data abroad

Hi! Can anyone help - I'm in France and have the correct bolt on for European travel but my phone is saying 'no service' so I can only use my phone when on wifi! I have data roaming on etc. Thanks! Jo

Resolved! Transferring a mobile phone to a new account or changing existing details

Can anyone tell me if i can do either of these things1) my existing a/c in my name; change the details to my daughters name and details (the phone linked to the account is now hers) OR2) set up a new account for her in O2 and transfer the phone from ...

iPhone 8/plus unlocking...

By my calculations this Thursday 22nd is 6 months since the release of both phones. Do you think o2 will allow us to unlock (as per their usual ways) after that period? I notice their website still says you can’t until after the phone is paid off in ...

Resolved! VAT Invoices for my phone

I have VAT invoices switched on for my tarrif but I am going round in circles with O2 in trying to get VAT invoices for my device. Does anyone know how I can get VAT invoices for both tarrif and device? Many thanks in advance.

Resolved! no internet in france without wifi ?

hi....i'm a sim only customer and couldnt use any internet on my iphone over the weekendno probs with wifi.....but google maps and trip advisor wouldnt work at all without it

Resolved! Going abroad

First time abroad can I use whatsapp. And what do I turn of to stop any large bills

Resolved! Did I get accepted?

Hey,I ordered an iPhone 7 last night on contract (about 10pm UK time) and was just wondering if I had been accepted or not.I've received the legal docs email but nothing else regarding order status so far. I contacted o2 live chat and the adviser tol...

Voicemail problem

My contract had recently been disconnected,I have paid the bill and now been reconnected,iv set my voicemail up again but I’m getting notifications that I have voicemails but every time I try and listen to them it says I have no new messages of no sa...

Resolved! IPhone6s Unlock

Hi - moving away from O2 and need my IPhone unlocked. Requested this via the MyO2 app on Tuesday and still waiting for confirmation. Are there any current issues as i need to get the new Sim sorted in my phone asap Cheers

O2

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