Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Call forwarding not working on pay monthly

Hi all am having issues with call forwarding on my pay monthly contract,I have been intouch with customer services on 202 they didn't say anything about it not working but gave me short codes to try and they still don't work even tried call settings ...

Resolved! Sim replacement

My sim card is damaged. Need a replacement now!

Resolved! Want to change my name and DOB on contact details

Hi, I am wanting to change my name and date of birth on my contact details. A family member got me the contract a few years back but she put it on her name and DOB. How am I able to change these details. Thanks GaHo_16

O2 IPv6

Is O2 going to roll out IPv6 connectivity?I see that O2 is using its IPv6 block on the VoLTE network.

Won’t send texts

For some reason my phone won’t send texts but I can receive themany ideas?

Resolved! change tarrif

how do i change my sons phone (which is in my name) frm pay monthly to pay as you go?

Resolved! Very poor service

Iv recently moved from Talk Talk. The TT service was bad in my area (Chirk, North Wales) But now with O2, it's non-existent. I have checked the service checker. Am told a mast is not working. I have no problem with equipment failure. But when can we ...

Resolved! Registering a second device

Hi, I have a pay monthly account with O2 and have just installed an O2 pay as you go sim in my old phone, mainly to keep in the car for emergencies. Is there any way I can register that one on my existing account? I hope somebody can advise, thanks!i...

Resolved! Return of an Upgrade - How Long does it take?

I've ordered an upgrade online, and accidentally clicked the wrong model and didn't realise until I've ordered and got the confirmation email, I immediatly phoned back and I was told it was too late to cancel the order, I have to wait till it arrives...

Resolved! Made order over phone

Hi there I did a order over the phone today 06/06/18 the women I spoke to gave me a reference code but told me I would get this in email and text but not received any of them any help please

O2

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