Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Level 1: Joiner
Posts: 1
Registered: ‎28-06-2018
Accepted Solution

Direct debit changes

How can I change my bank details for the direct debit, from my account to an actual phone user account?

Posts: 97,215
Topics: 758
Registered: ‎14-01-2013

Re: Direct debit changes

@Simon_You can normally change bank details under My O2 (Manage my details) http://www.o2.co.uk/myo2

However  if its moving to a different type of account you will need to contact customer services to see if it's possible

https://www.o2.co.uk/contactus

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 114,374
Topics: 569
Solutions: 15,444
Registered: ‎04-04-2012

Re: Direct debit changes

Bills can be paid from any account but the named account holder will always be responsible in the even of a default in payment.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Direct debit changes

[ Edited ]

Hi @Simon_ and welcome to the forum sun

 

Have you been able to change your bank details, with the useful info @Cleoriff and @MI5 shared above? Let us know if you're all sorted or need any further help slight smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature