Direct Debit not taken

[dsammuller]

My bill says that payment will be taken on or around 4th June. 

4th June was a Saturday so I assumed it would be taken on Monday 6th June. 

It's now Tuesday 7th June and no payment has been taken from my account. 

Direct Debit is still showing as active on my bank account.

Should I be concerned?

[jonsie · Accepted solution]

It is probably due to the long Bank Holiday. 

If you are worried contact customer service for further explanation

Or use social media