Outstanding bills -

[Bolt94]

I’ve got outstanding bills yet I have a direct debit and the payments come out each month (I’ve checked!). 

I then paid on Apple Pay and it’s still showing as in arrears. How do you even get in contact with an agent now?! It’s appalling. 

[jonsie]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to find help & contact O2