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02 bill

Wil-h
Level 1: Joiner
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on ‎28-06-2025 16:57

on ‎28-06-2025 16:57

Please can you help, my o2 direct debit was cancelled in error and i have had to pay my last 2 bills over the phone, i asked you r operator to set up a new direct debit in may, yet i still get an email to tell me my june bill is overdue, can you set up a direct debit for my payments going forward.

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MI5
Level 94: Supreme
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on ‎28-06-2025 16:59

on ‎28-06-2025 16:59

@Wil-h 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to Pay Your Bill (Airtime & Device Plans) 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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