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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 9543 Views
  • 1 replies
  • 1 kudos

Resolved! Cancel Contract

I would like to cancel my contract as i do not use the sim and dont even know where i have placed the sim

Resolved! Unlimited data

How do I get unlimited data for a month 

Dat by • Level 1: Joiner
  • 139 Views
  • 1 replies
  • 0 kudos

Anyone else waiting a week for delivery?

Is anyone else waiting a long time? I heard there's an issue with their warehouse, don't know what it is. I phoned them, they just say you have to wait for a courier.

picklez01 by • Level 1: Joiner
  • 531 Views
  • 3 replies
  • 0 kudos

My 02

My 02 account is not setting up

Conrad2 by • Level 1: Joiner
  • 151 Views
  • 1 replies
  • 0 kudos

Lateness in delivery

My order said it would be here on the 3rd of december and its still not here yet. When will it be here

My order

I ordered an iPhone 4 and my o2 still doesn’t recognise I have, have I been scammed? £30 went out of my account

Nashbomb by • Level 1: Joiner
  • 221 Views
  • 2 replies
  • 0 kudos

Resolved! Sim fraud

Has anyone had their number taken from them by O2 after a fraudulent request for an e-sim ?I did not confirm or approve anything but still lost my number.After 5 weeks O2 have still not rectified their mistake

N-M by • Level 1: Joiner
  • 463 Views
  • 5 replies
  • 0 kudos

Resolved! My bill

Good evening, I have just got a text from uk regarding me not paying my bill this month which reads: “Your bill of 72.88 is overdue, so we've had to put restrictions on your service. You cannot spend outside your bundle until you pay your bill. We'll...

Upgrade

I am looking to upgrade my phone and would like to find out best deals.

Muzeyyen by • Level 1: Joiner
  • 403 Views
  • 4 replies
  • 0 kudos

My 02

Hi I can’t access my O2. Says it’s not available to me. IRS always been available

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