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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

My o2

When I try to log into my o2 account it says I’m not registered

Can not login

Hi I can’t login to my o2

I can't login to my O2 app

I can't login to app myo2All the time I see only "something went wrong"

No signal

Hi there. Neither of my numbers have signal after I installed the phones which has the respective sims in them. Just WiFi

Resolved! Order Processing

Hello, I ordered an Apple Watch Ultra 2 on Friday (from O2) and paid for next day delivery so it should have been delivered on the Saturday before noon. It didn’t. I have spoke to O2 and they credited me £10 for the fact that it wasn’t delivered on t...

Unable to log into my 02

Hi, I’m unable to log into my 02 account on the app. each time I try to login it tells me I need to wait 48 hours after registering and it’s been much longer than that. i have the correct password and email address but I need help. thanks

MyO2 App and MyO2 Web Issues

Paid my bill end of Feb, app updated and I get this message:- Oops. MyO2 is not available to you yet. Don' worry, you can still mange your account in myO2 for web. Except, I had to reset password, and when I access via the web I can only see O2 WiFi ...

Trouble Creating a Virgin Media O2 ID

Hello,I've recently renegotiated my Virgin Media contract and gained the use of an O2 sim card.I'm having trouble linking my VM account to my O2 account to create a Virgin Media O2 ID.To start the process I followed this link:https://www.virginmedia....

price match or less

can you match Lebara prices for sim ?

Resolved! how to remove a bolt on

please can someone tell me how to remove a bolt on, tried ringing O2 and they just end the call and the my O2 is the worst customer web page I have ever had the displeasure to navigate

O2

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