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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Cheapest sim only

I need unlimited calls and. Texts. Low internet use. Any ideas. I’m looking for no more than 15 per month

Resolved! New account issues

does 02 have an online chat which I can speak to a human assistant? thanks

Resolved! AIRTIME REWARDS

Hi, I've tried to activate/redeem my £5.00 airtime rewards. But it seems that it hasn't gone off my bill??

Resolved! Data roaming

I have arrived in Spain I received the message to say data roaming is on from 02. My roaming is on in settings but if I try to use any data it says I need turn it on?

Resolved! Bill

Hello

Resolved! Order

I’ve ordered a new phone however I want to change my order - how can I do this! It says product is out of stock at moment anyway but I didn’t know if there is anyway online I can edit my order