Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I apparently have an outstanding final bill - which I knew nothing about , and I’m ready to pay it off however I can’t log onto the O2 app.When I go onto the live chat , they tell me to contact them through the chat , which I obviously can’t , and th...
I was told in-store that my military discount would be added after my second month of payments; however, I have now found out that it has not been applied for my entire contract. I am now trying to set up O2 open however, it comes up with the error c...
After spending over an hour trying to log in, with millions of codes going to my phone and half of them not working, I am now trying to remove a delegate named on my account. When I click on Manage My Delegates (my wife), the page just refreshes and ...
Hello I tried getting a phone on contract yesterday but I didn’t pass the credit check however the £30 upfront payment was taken out of my card and still hasn’t been refunded , will I get it back?
I have 2 accounts with monthly payments but I am not sure what they are for. Account number 1. ********** 2. ********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
We are trying to login to my O2 but keep getting 'Error 500' It looks like something's gone wrongWe're looking into it and hope to get it fixed soon. This has been the case for about a month.We have entered password, and followed the link from an ema...
I've tried to add blue light card my account with no joy. My work doesn't have a code. I have purchased my new phone yesterday instore.
How do I check the balance on a pay as you go SIM card that’s hidden in my car
Nearly in tears with frustration because unable to speak to a person from O2. In my 80's and don't understand most of the info on the website.It's a v simple question. I have a SIMS only contract with O2. Its v basic since my usage of a mobile is v l...
Hi am I able to terminate my contract online? I am aware I need to give 30 days notice?
