Data bolt ons down for a week now...

[isitafox]

Been a week now since I tried adding a data bolt on and they're currently not working.

The funny thing is most of the people I've spoken to don't even know this (Indian call centre/online team have no idea about it whatsoever) and those that do can't say when it will be fixed.

Has anyone else had the same trouble?

I've had all sorts of reasons thrown at me including it must be the app, I need to restart my phone for the data to show, I need to give it at least 24hrs for the data to be added, etc....

Would be nice if O2 addressed the matter by making some sort of announcement to say there is a problem and they don't know when it will be fixed to save me having to ring or speak to someone online and go through the same questions every day!

[EmilieT]

Good morning @SamJ, I'm sorry to hear you're having issues with bolt-ons too - I'll send you a Private Message on the forum now, so we can have someone on our end look into it for you