Cant get Internet on my phone

[DazzerH]

I cant use my Internet on my mobile phone in the USA.

I have had to use the hotel WiFi.

My phone tells me I need to set it to Roaming, yet it still wont work.

I have 15.5G mobile data left out of 20G that I am paying for...its a complete waste of money.

Why does my phone not work?

Its a Huawei P8

[MI5 · Accepted solution]

@DazzerH Some things to try.

1 - Turn phone off and on a couple of times.

2 - Check data roaming is enabled in settings.

3 - Try manually selecting a different network (Try both T-Mobile and AT&T).

4 - Finally, you may have a roaming bar or incorrect data setting on your account which will need you to speak to customer services to check http://www.o2.co.uk/contactus

[DazzerH]

Thx MI5 Ill give your options a try

[EmilieT]

@DazzerH It'd be great if you could let us know if either of the suggestions @MI5 shared sorted thing out, or if you need more help with your device

to the forum!