on 04-12-2024 13:11
on 04-12-2024 13:20
on 04-12-2024 13:20
There is nothing anyone on this customer to customer community, to help access to your account.
A few things to try
Change Network
Reboot the Phone
Step down to 4G
Other than that you will need to contact o2 Guide: How to find help & contact O2