Solved: Can’t text or call - Page 2

Kelly3 · ‎24-09-2019

Hey everyone, I recently upgraded and now can’t call or text my husband’s Sky mobile. He can call/text me. Any ideas? Thanks in advance

MI5 · ‎24-09-2019

@Kelly3

Can you check if it is just Sky mobiles that you can't call or text?

When did you activate your sim?

If longer than 24 hours, you need to call customer services to see if the swap has completed OK Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎24-09-2019

@Kelly3 wrote:
@jonsieI’ve just checked both phones and they both had blocked my number! How very weird 🤷🏻‍♀️ Thank you for you help! I can now call and text both

Good news @Kelly3

Veritas Numquam Perit

jonsie · ‎24-09-2019

@Kelly3 wrote:
@jonsieI’ve just checked both phones and they both had blocked my number! How very weird 🤷🏻‍♀️ Thank you for you help! I can now call and text both

That's good news @Kelly3 Now go and give them both a slap

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Kelly3 · ‎24-09-2019

@Cleoriff ohhh I see lol thank you for letting me know 😁

MI5 · ‎24-09-2019

Maybe they are trying to tell you something

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Kelly3 · ‎24-09-2019

@jonsie will do 🤣😂 thank you again

Kelly3 · ‎24-09-2019

@MI5 🤣🤣🤣🤣🤣 maybe

Martin-O2 · ‎25-09-2019

Glad you got this one sorted @Kelly3! Welcome to the community and let us know if you have any more questions.

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