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Data almost gone

DebM
Level 1: Joiner
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How do I find out why my data has almost gone at the start of this month's billing cycle? Thanks.
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DebM
Level 1: Joiner
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How do I find out why my data has almost gone at the start of this month's billing cycle? Thanks.
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Cleoriff
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Hi @DebM 

As we have no access to your account, the best way to find out is by calling customer services

Guide: How to find help & contact O2 

 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@DebM 

Your phone has a data counter.

On Android go to Settings >WiFi and internet >Data usage or on iPhone go to Settings >Mobile data and scroll down. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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Hey @DebM welcome to the community! Did you manage to find out what happened to your data? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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