Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi, for the 100GB 18 month Pay Monthly SIM only plan, could someone please confirm what the data speeds are with regards to fair use? I came across this document linked on the Fair Use Policy pages: https://www.o2.co.uk/sites/default/files/2017-07/tr...
Hi, my contract is ending at the beginning of January and my last bill has just come through. I plan on switching network and understand I just need to request a PAC code to do this. My question is now that I have received my last bill, if I request ...
I got a text message from this number: +447935051354O2:We are unable to process your latest bill. In order to avoid disconnection, Update your o2 account billing via o2-net.work-monthly-ref006.co.uk/billO2...The link takes me to fill in all my detail...
Hello, I recently paid 02 a one off payment to settle an account early but am struggling to identify the payment from my bank. could this be it : POS - 4658 26AUG19 , OOP3G1487QFZY , 2079775201 GB - 58.93 Thanks
Wanting to buy a watch for Christmas but O2 won’t sell me one unless I get a text to the users phone I want it to be a surprise! So frustrating!
Is anyone else having calls cut off after 15 minutes.
My statement has just arrived and the mobile number at the top isn’t mine. Also the indicated monthly payment amounts are wrong! Do I have someone else’s statement?
I received an email from Marjo. I asked '02 Chat' if it were a scam. They said it was and not to click on anything and to delete it and send a screen shot to the community forum. So I have attached it.
My first bill is not pro-rata, but I was charged the full amount, though on the bill it is written for the period "until 1 December". Is there an explanation for this?
Received my upgrade phone from Mobile Phones Direct yesterday. Followed the directions on the new sim rather than the instructions from MPD - which means that I did a sim-swap rather than waiting for the service to come on-line by itself. This appear...
