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Posts: 98,968
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Registered: ‎04-04-2012

Re: Can’t text or call

@Kelly3 

Can you check if it is just Sky mobiles that you can't call or text?

When did you activate your sim?

If longer than 24 hours, you need to call customer services to see if the swap has completed OK Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 84,896
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Registered: ‎14-01-2013

Re: Can’t text or call


@Kelly3 wrote:
@jonsieI’ve just checked both phones and they both had blocked my number! How very weird 🤷🏻‍♀️ Thank you for you help! I can now call and text both

Good news @Kelly3 wink

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Registered: ‎04-01-2009

Re: Can’t text or call


@Kelly3 wrote:
@jonsieI’ve just checked both phones and they both had blocked my number! How very weird 🤷🏻‍♀️ Thank you for you help! I can now call and text both

That's good news @Kelly3 Now go and give them both a slap rofl

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Re: Can’t text or call

@Cleoriff ohhh I see lol thank you for letting me know 😁
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Posts: 98,968
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Registered: ‎04-04-2012

Re: Can’t text or call

Maybe they are trying to tell you something Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 9
Registered: ‎24-09-2019

Re: Can’t text or call

@jonsie will do 🤣😂 thank you again
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Re: Can’t text or call

@MI5 🤣🤣🤣🤣🤣 maybe
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Registered: ‎18-02-2016

Re: Can’t text or call

Glad you got this one sorted @Kelly3! Welcome to the community and let us know if you have any more questions. slight smile

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