Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Using phone aboard

How do I get my phone ready for use in Spain ?

Resolved! Proof of usage

So I only just discovered recently I’ve been paying for geek squad insurance I took out with Carphone Warehouse some while back now. It’s for an iPhone 6, and I’ve upgraded a couple times since- on XS Max by this point! So obviously I called them up ...

Resolved! how do%20i%20change%20my%20number

How do I change my number

Resolved! Lost phone with Sim card

Hi, I lost my phone and need to replace my O2 sim card. How do I go about it?

Resolved! Cancellation of mobile broadband

I asked for my mobile broadband to be cancelled back in December last year and I am still getting billed for it.

Resolved! Calls from south sudan

Anyone recieving calls from south sudan both my numbers seem to being spammed with them

Resolved! unsolicited premium texts

Has anyone else received unsolicited texts which you did not sign up to? I received a text from someone called ThumbTiger on Wednesday, thanking me for subscribing for £4.50 per week. I have never heard of this company, and I certainly did not subscr...

Resolved! Cancel my upgrade

Hi all , I've just upgraded from I phone 7 red to a xs and it gets delivered on Monday but I've changed my mind now and want the xs max how can I stop thisThanks

Resolved! Early upgrade

I’m thinking of upgrading one year earlier; they offer £600+ for early upgrade but also say if doing this will cut the contract with 25%. Can someone explain? Do I still get a new phone with early upgrade? Is that 25% off the early upgrade fee or off...

Resolved! Final bill wrong

Hi - I was an O2 pay monthly customer and have just left for Vodafone. My PAC code was activated on the 5th February and therefore that was the last day with O2. I was expecting my final bill for O2 to be for the 1st-5th Feb period. However on my Feb...

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