Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contacting 02

I have been trying for a good few hours to contact 02 customers service regarding a phone call i made yesterday about my sons phone contract, they have done completely the opposite of what i asked and now his phone is disconnected and his iphone sync...

Resolved! New contract, same number

Hello, I have a contract with o2 which is well beyond its end date - think its been going about 7 years, and is now sim only. I would like to upgrade, however the price of a contract via mobiles.co.uk is far cheaper than what I can get through upgrad...

Resolved! Cancel contrakt

Hello, I'm finishing your contract on November 17 and I want to close it because I'm leaving England

Resolved! My messages won't send

My messages won't send anyone know how to fix this problem?

Resolved! Extra charge limit

Hi. I currently pay £33 per month on contract.I have been getting messages from wapstar and being charged an additional £4.50 per week and need to know how to stop this.. I also want to apply an extra charge limit to prevent this happening again.Than...

Resolved! Spending cap

Please can anyone advise me if I can and how I can use my my spending cap to deposit to a gambling site

Student Discount code not working?

So I did my upgrade over the phone and the guy said to get my Unidays code and text it to the number 61202 once I got my phone.I tried this and it says the code isn't recognised but I've double checked it and it is.And I can't get through to live cha...

Resolved! Constant problem with iwatch bill

I have an iPhone, iwatch and a tablet with 02. Back in August my account was deactivated due to an error on my part and forgetting to pay a couple of payments for my tablet. I contacted 02 and my account was reactivated and I was told everything woul...

Resolved! Handset payments

How do I increase my handset payments???

Resolved! Roaming

I am currently in the US and I don't understand why there is a bar in my phone. I have called customer service to notify that I was travelling and needed my service on, O2 always gives me hard time when am abroad and where I need communication the mo...

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