Solved: Re: Bolt ons

Alif67 · ‎27-06-2018

Can your carry a data bolt on over to your new contract.

jonsie · ‎27-06-2018

Not normally, you would lose it. Call 202 and see if they can help you with this

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎27-06-2018

Not normally, you would lose it. Call 202 and see if they can help you with this

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎27-06-2018

New contracts come with a choice of new tariffs, but you can't personalise them, they have to be picked from the published list of predetermined choices.
The only way to keep your tariff would be to buy the new phone outright and just transfer your sim to it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎28-06-2018

Hi @Alif67, good to hear you're thinking of getting a new contract! I hope you found the information above useful, but please let us know if you have any other questions the Community could help you with

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

Bolt ons

Photos

Leaving O2

Contract

Sony Xperia 1 VII

bill

Use of phone in Australia and contract