Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 1
Registered: ‎11-02-2017
Accepted Solution

Bolt ons

Can your carry a data bolt on over to your new contract.

Posts: 83,213
Topics: 577
Solutions: 4,092
Registered: ‎04-01-2009

Re: Bolt ons

Not normally, you would lose it. Call 202 and see if they can help you with this


Posts: 114,165
Topics: 569
Solutions: 15,377
Registered: ‎04-04-2012

Re: Bolt ons

New contracts come with a choice of new tariffs, but you can't personalise them, they have to be picked from the published list of predetermined choices.
The only way to keep your tariff would be to buy the new phone outright and just transfer your sim to it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Bolt ons

Hi @Alif67, good to hear you're thinking of getting a new contract! I hope you found the information above useful, but please let us know if you have any other questions the Community could help you with slight smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register? Smiley Happy