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Level 1: Joiner
Posts: 1
Registered: ‎26-09-2012
Accepted Solution

transferring my number

Hio I would like to cancel my contract as im out of it and I would like to trnasfer my number to me new contract. 

Posts: 0

Re: transferring my number

Hi @Tanya_chalmers read this guide to cancelling & get customer service to migrate your number to the new contract 





Level 69: Guiding Light
Posts: 16,542
Registered: ‎31-03-2010

Re: transferring my number

@Tanya_chalmers Your previous contract would not have stopped unless you canceled it. Please see the guide posted above. Is your new contract with O2 or with another provider? If it's with O2 you will need to speak to customer service to get your number transferred to your new contract. https://www.o2.co.uk/contactus

If you've moved to another provider, you will need a PAC to move your number. https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278


Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: transferring my number

Hi @Tanya_chalmers Wave  Did you get a chance to look at the help posted above? Let us know if you're all set or if you need any further help slight smile

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