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Bolt ons

Dizzydayday
Level 1: Joiner
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For about a week i have been trying to add bolt ons, but can only seem to add 100mb. Why is this? Its very frustrating. 

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gmarkj
Level 67: Unsung hero
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There has been an issue in o2's systems @Dizzydayday 

The community manager @Dave-O2 has advised they are hoping to resolve the problem next week. Two examples of the same problem are below:

https://community.o2.co.uk/t5/Pay-Monthly/Bolt-On/m-p/1790725#M288924 

https://community.o2.co.uk/t5/Pay-Monthly/Bolt-on/m-p/1790726#M288925 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 67: Unsung hero
  • 13094 Posts
  • 95 Topics
  • 1181 Solutions
Registered:

There has been an issue in o2's systems @Dizzydayday 

The community manager @Dave-O2 has advised they are hoping to resolve the problem next week. Two examples of the same problem are below:

https://community.o2.co.uk/t5/Pay-Monthly/Bolt-On/m-p/1790725#M288924 

https://community.o2.co.uk/t5/Pay-Monthly/Bolt-on/m-p/1790726#M288925 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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pgn
Level 78: King of Kings
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@Dizzydayday - as well as the info shared by @gmarkj - can you please drop @Dave-O2 a PM with your number? Click on his name, then hit "Send a Message" button and enter your details, so this info is not posted publicly on the forum. Good luck!

 

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