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Swerv691
Level 1: Joiner
  • 2 Posts
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Registered:

Hi, I am unable to understand my current bill.  My tariff and Disney+ comes to just over £12, my current bill is just over £18, I am sorry but I don't understand how this amount has been calculated I know the price of Disney is changing. Would it be possible please to give me a breakdown of my charges so I can understand my bill.  Could you also please tell me what the monthly charge will be in the future for my tariff plus disney. I apologise if I am causing anyone any extra work. I must tell you I am completely satisfied with with the service I get from O2 and would not think of making any changes to my account.

 

Thank you in anticipation 

 

Mervyn

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madasaf1sh
Level 77: Grand Master
  • 11603 Posts
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Registered:

@Swerv691 

 

You will need to speak customer service tomorrow, no one on this customer community  Guide: How to find help & contact O2 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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gmarkj
Level 66: Unequalled
  • 12627 Posts
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Registered:

Your bill should break down what the charges are for and how the total is calculated @Swerv691 

Guide: My O2 - Website  

Guide: My O2 App 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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